Client Success Executive /Sales Closer

We’re looking for a confident and client-focused Client Success Executive who can take ownership of interested leads and turn opportunities into successful client relationships.

Once a prospect shows interest, you’ll take it forward — understand their requirements, conduct meetings, recommend the right solution, negotiate and close the deal, onboard the client, and ensure smooth communication throughout the project.

You’ll work with both B2B and B2C clients and act as the key link between the client and our internal teams.

What You’ll Do

• Take ownership of leads once a prospect shows interest
• Conduct discovery and sales meetings with potential clients
• Understand client requirements, goals, budget, scope, and timelines
• Present suitable services and solutions based on their needs
• Prepare proposals, handle objections, negotiate, follow up, and close deals
• Onboard new clients and finalize project requirements
• Clearly communicate agreed scope, deliverables, and expectations to the relevant internal team
• Keep clients updated on project progress and key milestones
• Maintain strong relationships throughout the client journey
• Identify opportunities for repeat business and upselling
• Maintain accurate records of leads, follow-ups, proposals, and closed projects

What We’re Looking For

• 2–4+ years of experience in sales, client success, account management, or a similar client-facing role
• Proven ability to convert interested prospects into paying clients
• Excellent spoken and written English
• Strong communication, negotiation, objection-handling, and closing skills
• Confidence in conducting client meetings independently
• Strong follow-up and relationship management skills
• Ability to understand client requirements and translate them into clear project scopes
• Experience working with international clients is preferred
• Experience in a marketing, design, digital, web, or service-based agency is a strong plus.

Important: This is not a lead-generation role. Leads will be generated through different channels; your responsibility begins once a prospect shows interest and continues through closing, onboarding, and successful client coordination.

Location: DHA Phase 1, Lahore
Job Type: Full-time | Onsite